STUDENT DISPATCH SPECIALIST

Assists public safety and/or maintenance personnel. May be required to:

• Answer emergency phone calls for fire, police, ambulance, or maintenance departments per established procedures
• Answer routine business phone calls
• Communicate via radio with fire apparatus, ambulances, police, regional fire communication centers, and emergency maintenance personnel
• Communicate patient medical information to hospital emergency rooms
• Keep log of incidents
• Schedule dispatchers
• Assist in the training of other student workers
• Participate in training sessions and staff meetings
• Perform miscellaneous duties as required

Requirements:

• Prior experience in a related position
• Ability to make decisions under stress with a minimum of supervision
• Customer service and communication skills (verbal and written) including the ability to speak clearly and concisely on the phone
• Ability to keep information confidential
• Ability to operate a computer and phone
• Basic computer literacy
• Availability for work which may include day, evening, night, or vacation shifts