STUDENT COMPUTER LAB ASSISTANT

Provides assistance in an academic environment with computer-related duties. May be required to:

• Monitor computer-based training sessions, user behavior and use of equipment, including any time limits
• Perform lab start-up and shut-down procedures
• Sign users in and out of computer applications
• Secure systems, facility, and equipment
• Assist students and faculty in technology use
• Collect student questions and report to faculty or staff
• Install and maintain hardware and software
• Record and report hardware/software problems
• Troubleshoot and resolve basic hardware and software problems within department guidelines
• Assist in data collection and basic statistical analysis
• Perform data entry, record keeping and other administrative tasks
• Attend training sessions and staff meetings
• Complete miscellaneous duties as directed by staff or faculty

Requirements:

• Ability to operate a computer and work responsibly in lab environment
• Basic knowledge of mainframe, Web, and Windows environments
• Customer service and communication skills
• May need to lift approximately 25 lbs.