Administrative Support 311


Assists in the daily operations of an office. May be required to:

  • Provide information to students, faculty, staff, and the general public regarding department services, policies, and procedures
  • Perform basic bookkeeping, budgeting, and /or payroll duties including receiving and recording monetary transactions and processing student worker timecards
  • Compile and analyze data from various sources and communicate results and trends
  • Assist in research related to department functions
  • Complete special projects (student may specialize in particular content area or function)
  • Perform basic reception duties including greeting visitors and customers
  • Answer telephone, direct calls, and take messages
  • Operate a copy machine, printer, fax, scanner, and other office equipment
  • Schedule appointments
  • Complete hardcopy forms and data entry tasks on PC applications
  • Run errands
  • Create, edit, and or update invoices, letters, brochures, written procedures, and other correspondence
  • Organize and maintain confidential files and records
  • Sort and distribute mail, email, and other correspondence
  • Assist in training of other student employees
  • Participate in training sessions and staff meetings
  • Perform miscellaneous duties as required


  • Previous experience in a similar position
  • Ability to complete tasks with minimal supervision
  • Capacity to multi-task and adhere to deadlines
  • Ability to operate a computer and phone
  • Computer literacy and demonstrated ability in office software applications (e.g., Word, Excel, Access, Project)
  • Customer service and communication skills (verbal and written)