Administrative Support 211


Assists in the daily operations of an office. May be required to:

  • Provide information to students, faculty, staff, and the general public regarding department services, policies, and procedures
  • Perform basic bookkeeping duties including receiving and recording monetary transactions
  • Compile and/or analyze data from various sources
  • Perform basic reception duties including greeting visitors and customers
  • Answer telephone, direct calls, and take messages
  • Operate a copy machine, printer, fax, scanner, and other office equipment
  • Schedule appointments
  • Complete hardcopy forms and data entry tasks on PC applications
  • Run errands
  • Create, edit, and or update invoices, letters, brochures, and other correspondence
  • Organize and maintain confidential files and records
  • Sort and distribute mail, email, and other correspondence
  • Attend training sessions and staff meetings
  • Perform miscellaneous duties as directed


  • Ability to operate a computer and phone
  • Computer literacy
  • Customer service and communication skills (verbal and written)